+44 (0)1527 757703 

info@runningfreeav.com

Running Free AV
58H Arthur Street
Redditch
B98 8JY
United Kingdom

Privacy Policy

Use of private information policy (GDPR)

Running Free Audio Visual Engineering is a trading name of Running Free Design Limited. This privacy policy will explain how Running Free Audio Visual Engineering uses the personal data we collect from you.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Running Free Audio Visual Engineering collects the following data:

  • Personal identification information - Name, email address, phone number, company name, etc.
  • If you do business with us, we also collect your business name and address If applicable and keep records of purchases, invoices and payments, etc.

How do we collect your data?

You directly provide Running Free Audio Visual Engineering with most of the data we collect. We collect and process data when you:

  • Contact us, so that we can reply to your enquiry.
  • Register online or place an order for any of our products or services.
  • Make or receive payment.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

Running Free Audio Visual Engineering may also receive your data indirectly from the following sources:

  • Partner companies. If we do, we protect it in exactly the same way as if you give it to us directly.

How will we use your data?

Running Free Audio Visual Engineering collects your data so that we can:

  • Help you with your enquiries.
  • Process your order and manage your account.
  • Email or contact you with special offers on other products and services we think you might like.
  • Contact you with any queries.

Running Free Audio Visual Engineering may with your agreement share your data with partner companies so that they may offer you their products and services.

  • We will contact you before passing on your information.

When Running Free Audio Visual Engineering processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Running Free Audio Visual Engineering securely stores your data.

When you contact us by email, through our website, by telephone or post we store your information on our web, email and file servers. If you sign up for a newsletter, we store your email address on our web server. When you buy something online your information is stored in our ecommerce platforms and if we do business, we store your information in our accounts software, company database system and on our file server.

Third parties process all payments, we will therefore never store your credit or debit card information.

Marketing

Running Free Audio Visual Engineering would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Running Free Audio Visual Engineering from contacting you for marketing purposes or giving your data to other partner companies.

If you no longer wish to be contacted for marketing purposes, please contact us.

What are your data protection rights?

Running Free Audio Visual Engineering would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Running Free Audio Visual Engineering for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Running Free Audio Visual Engineering correct any information you believe is inaccurate. You also have the right to request Running Free Audio Visual Engineering to complete the information you believe is incomplete.

The right to erasure – You have the right to request thatRunning Free Audio Visual Engineering erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Running Free Audio Visual Engineering restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Running Free Audio Visual Engineering’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Running Free Audio Visual Engineering transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

How do we use cookies?

Running Free Audio Visual Engineering uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Running Free Audio Visual Engineering uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Running Free Audio Visual Engineering uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Running Free Audio Visual Engineering sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies and remove them from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Running Free Audio Visual Engineering website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Running Free Audio Visual Engineering keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 17 November 2019.

How to contact us

If you have any questions about Running Free Audio Visual Engineering’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: This email address is being protected from spambots. You need JavaScript enabled to view it.

Call us on: +44 (0)1527 757703

Or write to us at:

Running Free Audio Visual Engineering
Unit 12 Charles Martin Business Park
Arrow Road North
Redditch B98 8NT
United Kingdom

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Running Free Audio Visual Engineering has not addressed your concern in a satisfactory manner, you may contact the United Kingdom's Information Commissioner’s Office.